CT PM Only Service Agreements
Scheduled preventive maintenance on CT systems, with the measurements and the survey paperwork, and corrective work billed at a rate agreed in advance. The cheaper of the two options, and the right one for some sites and the wrong one for others. We will tell you which you are. Veteran-owned.
What a PM Only Agreement Includes
A Visit Is Not the Same as a PM
The difference is whether anything is measured and recorded. An agreement that cannot tell you which manufacturer procedure it follows is selling you attendance. If you need corrective work inside the number, that is a full service contract.
A set number of visits a year on a calendar agreed in advance, rather than whenever somebody remembers. The interval comes from the manufacturer's guidance and from how hard the system is worked.
The PM follows the procedure for your system rather than a generic checklist. An agreement that cannot tell you which procedure it follows is selling you a visit, not a PM.
The measurements that show the system is still performing, taken and recorded so you get a trend rather than a snapshot. This is what separates a real PM from a formality.
Interlocks, emergency stops, warning indicators, table motion, grounding, and the physical condition of cabling and panels. The items that fail surveys and hurt people.
A written report per visit in a form that supports ACR and Joint Commission requirements. Most sites buy a PM agreement for the machine and end up needing it for the paperwork.
The agreement names what corrective work costs before you need any, so a breakdown becomes a scheduling problem rather than a negotiation.
What It Does Not Include
Choose This With Your Eyes Open
PM only is the cheaper option and for plenty of sites it is the right one. It stops being the right one when the system is old, worked hard, or the only one you have. Same trade-off on a MRI agreement.
Anything broken is quoted and billed separately at the agreement rate. That is the deal, and it is why this option is cheaper. If your system breaks often, run the arithmetic before choosing it.
Parts are quoted per job. Nothing is held in reserve for you, so a large component failure is a capital conversation on the day it happens - including the X-ray tube and the detector.
PM only buys scheduled visits, not a response commitment. Priority scheduling can be written in, and it is not the same thing as a contractual response time.
Callouts outside normal hours are billed at the after-hours rate on the agreement. If your department runs evenings and weekends, price that in rather than discovering it during one.
Filters, and anything the system consumes, sit outside the agreement unless written in. On CT the item worth deciding deliberately is the tube, because a prorated tube on a PM only agreement is not coverage.
Application software, clinical packages and version upgrades belong to the manufacturer. No independent agreement changes that, and any that claims to is worth a second read.
How It Works
We look at the system and your volume
Make, model, install year, site, and how hard the system is worked. The visit count comes out of that rather than out of a template.
You get a fixed annual number
The PM visits, the reporting, and the rate card for anything outside the agreement, quoted together so nothing is a surprise later.
Visits run on a calendar
Booked in advance around your schedule rather than fitted in. A PM that keeps getting bumped is a PM that is not happening.
You get the report every time
What was checked, what was measured, what was found and what to watch. Over a year that becomes a trend, and the trend is what prevents the expensive failure.
Frequently Asked Questions
PM only buys the scheduled visits, the measurements and the survey paperwork. Corrective work is quoted and billed separately at a rate the agreement fixes in advance. A full contract puts corrective labor and a named parts scope into one number.
No. A tube failure on a PM only agreement is a capital conversation on the day it happens. If your tube is aging or its hours are high, run that arithmetic before choosing this option rather than after.
Set by the manufacturer's guidance and your scan volume, not by a round number. A hard-worked scanner earns more visits; a light one does not need them, and we will say so.
That is what it is written for. Report per visit covering what was checked, what was measured and what was found, in a form that supports ACR and Joint Commission requirements.
The calibration and image quality verification that show the system is still performing, recorded so you get a trend rather than a snapshot. Collimator and filtration faults move dose and image quality together, which is why the trend matters.
No. PM only buys scheduled visits. Priority scheduling can be written in and is not the same thing as a contractual response window.
It depends almost entirely on the tube. A scanner with a healthy tube and light volume is a reasonable candidate. An aging tube on a single-scanner site is the case where PM only looks cheap and is not.
Make, model, slice count, install year, site address, scan volume, and tube hours if you have them. Tube status is what decides whether we recommend this option at all.
Send us the system and we will quote the agreement
Request a helium quote
We reply by the next business day.
Where We Hold Contracts
Service contracts are on-site work, so they run where FDM's engineers are. These are the states. If your system is outside them, call 615-479-5572 and ask before assuming the answer is no.