CT Preventive Maintenance Agreements
A CT scanner is maintained like a car: some things get done every visit, and some come around only a few times a year. A preventive maintenance agreement keeps that schedule on the calendar, keeps your compliance records consistent, and gives you a service engineer who already knows your system when something does go wrong.
Like a car's service schedule
Different parts of the system are due at different intervals. An agreement makes sure each one comes around on time.
Compliance stays consistent
Visits on a calendar and a report every time. Your records stay complete instead of patchy.
A provider who knows your system
The same engineer, visit after visit. When it breaks, the repair starts with history, not an introduction.
$2,000 to $3,500 per visit
Depending on distance and the agreement. Each visit takes 3 to 5 hours on site.
Different Visits, Different Work
What a CT PM Visit Is Actually Dealing With
Like a car that needs an oil change every few months and other work less often, a CT has items due every visit and items that rotate through the year. The manufacturer's schedule spreads the work across visits so nothing is skipped. Every visit means opening the system, inspecting it, and cleaning the inside, which is why it is time consuming.
Why an Agreement Beats One-Off Visits
Consistency Now, Faster Repairs Later
An agreement keeps the maintenance consistent and the paperwork complete, and it builds a working relationship with your service provider. When a repair comes, the engineer already knows the system and access is already set up. On GE systems, that includes the service key: see how to get your GE service key.
Cost, Time and What You Need
$2,000 to $3,500 per visit
The price depends on how far your site is from us and on the agreement itself. We quote a fixed number before anything is booked.
3 to 5 hours on site
The scanner is down for the visit. We schedule it around your patients, not the other way round.
A GE service key
Set this up before the first visit. Here is how to get your GE service key.
Frequently Asked Questions
Typically $2,000 to $3,500 per visit. Where your site sits in that range depends on the distance from us and on the agreement. We give you a fixed quote before anything is scheduled.
Three to five hours on site, with the scanner down for that time. We book it around your patient schedule.
It follows the manufacturer's schedule, which spreads different checks across several visits a year, much like the service intervals on a car. We set the calendar from your system's schedule and how hard it is worked.
PM only buys the scheduled visits, the measurements and the survey paperwork. Corrective work is quoted and billed separately at a rate the agreement fixes in advance. A full contract puts corrective labor and a named parts scope into one number.
No. A tube failure on a PM only agreement is a capital conversation on the day it happens. If your tube is aging or its hours are high, run that arithmetic before choosing this option rather than after.
No. PM only buys scheduled visits. Priority scheduling can be written in and is not the same thing as a contractual response window.
The system's filters pull in lint from the linens and gowns used in the room. As they clog, cooling suffers, and that leads to heating and cooling faults.
The detector has to stay within a tight temperature range to maintain image quality. Keeping filters and fans clean is part of keeping it there.
The engineer already knows your system and its history, and service access is already set up. That shortens the path from your call to a diagnosis.
Yes, on most current GE systems. In our experience GE sets the key up with the system owner, so do it before the first visit. See how to get your GE service key.
Yes. You get a written report after every visit, and a complete record on a regular calendar is what supports your ACR and Joint Commission paperwork.
Send us the system and we will quote the agreement
Tell us about your system
We reply by the next business day.
Where We Hold Contracts
Service contracts are on-site work, so they run where FDM's engineers are. These are the states. If your system is outside them, call 615-479-5572 and ask before assuming the answer is no.